Roshan (Telecom Development Company Afghanistan Limited Liability Company) is Afghanistan's leading total communications provider, covering all 34 provinces with approximately 6 million active subscribers and a deep commitment to the country’s reconstruction and development.
Roshan is a true Afghanistan success story, actively contributing to the country’s long-term development with more than $750 million invested in Afghanistan to date. We directly employ around 900 people – 99% Afghan nationals and 15% women – and provide indirect employment to around 45,000 people.
Roshan’s mission to advance Afghanistan’s growth is supported by our sole shareholder, the Aga Khan Fund for Economic Development (AKFED) – part of the Aga Khan Development Network (AKDN) – which promotes private initiatives and builds economically sound enterprises in the developing world. For more details, please visit: https://www.akdn.org/our-agencies/aga-khan-fund-economic-development
We have invested more than $700 million to date in our network that covers 387 districts, cities and towns in all of Afghanistan’s 34 provinces and reaches more than 91% of the country’s population.
Roshan operates a world-class Network Operations Center (NOC) and an internationally-certified (ISO) Call Center inside Afghanistan that handles more than 250,000 calls per week.
Roshan understands Afghanistan’s demand for the latest technology and we continue to invest in expanding and upgrading our network to meet that demand.
Roshan is routinely recognized for our efforts to balance purpose and profit. Our executives have also received numerous national and international awards for their leadership.
Roshan was the first company in Afghanistan to be certified as a “B-Corp”, recognizing us as an ethical, responsible business that has had a sustainable social impact in the country where we operate.
Roshan’s Customer Care, Technology and Sales departments were the first in Afghanistan to receive global ISO-9001:2008 quality management certifications. Roshan has also been recognized as one of the Top 51 Companies Changing the World by renowned Fortune Magazine and leading business innovation publication, Fast Company ranked us as one of the Top Ten Most Innovative Companies in Social Good.
MAJOR RESPONSIBILITIES:
Position Requirements:
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Own the development and communication of the plan and forecast, financial reporting, operational analysis and executive reviews for Actuals, Business Plans, Commitment Views and Outlooks.
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Interpret and evaluate monthly and weekly analyses of business trends, including budget variance of financial results and Key Performance Indicators to identify areas of risk and opportunities and provide recommendations.
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Serve as a functional expert to our program and business clients to provide strategic guidance and insights during the analysis process as well as to define and execute action plans.
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Responsible for the coordination and management of sales process across the segments and Business Bank. Responsible for refining processes, focused on consistent sales leadership behaviors.
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Works with segment leaders on sales process strategy and business focuses.
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Manages and coordinates analysis around strategy related to delivery channels and sales positions efficiencies. Defines and measure metrics around most efficient sales activities per job family and delivery channel.
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Drives effectiveness of sales tools and processes with input around needed functionality. Identifies training opportunities and partners with Learning and Leader Development to build solutions.
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Works with business segments and support groups on development and execution of contests/campaigns.
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Support the executives of Segment in identifying, developing, and executing key strategic programs that will maximize revenue within the segment.
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Develop and define tactical sales plans for the segment and drive action by collaboratively working with a network of peers in a highly matrixed organization.
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Highly collaborative with the other product teams to break down silos and create cohesive renewal strategies across all solutions sold into the market.
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Support Sales with contract proposal development and pricing approvals
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Gain competitive insights, with data collection from the sales team and review of competitor’s go-to-market strategy. Make recommendations on how we can win by assisting in pricing strategy development.
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Maintain understanding of all product offerings and their value proposition in the market to ensure pricing and renewal strategies maximize our product portfolio penetration.
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Conduct data analysis on product revenue trends and customer utilization to identify potential revenue risks.
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Assist senior executives in formulating and implementing the acquisition, cross-sell, growth, and retention strategies for up and mid-segment customers, aiming to achieve the business targets and improve customer experience.
Provide thought leadership by identifying new/additional analytics that would support the segment with the achievement of its business objectives.
• Work with cross functional teams (e. g. Finance, Marketing, Operations) to assess the impacts of new and existing programs and market changes.
• Provide daily, weekly monthly and quarterly reports and presentation to present the segment statues to all stakeholders,
• Meeting with 7 to 10 potential customers daily and send out the minutes of the meetings to customers.
ACADEMIC QUALIFICATION:
• Bachelor's degree in marketing, communications, business administration, or a related field is required.
EXPERIENCES:
• More than 5 years of work experience in Telecommunication companies or reputable ISP on sales departments is required.
SKILLS AND COMPETENCES
• Having advance computer knowledge, (MS Office, internet & Emails)
• Having strong computer skills on power point & Excel
• Fluent National Languages (Dari & Pashto)
• Fluent in English Language
• Advance knowledge in preparing presentation.
IT KNOWLEDGE:
• Advance knowledge of IT
hr@roshan.af
hr@roshan.af
Our History Roshan (Telecom Development Company Afghanistan Limited Liability Company) is Afghanistan's leading total communications provider, covering all 34 provinces with approximately 6 million active subscribers and a deep commitment to the cou... Read More
