Job Detail

Manager, Sales

Date Posted: Jan 11, 2024
Views: 655

Job Detail

  • Location:
    Nangarhar
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    Rotating Days
  • Career Level:
    Experienced Professional
  • Positions:
    1
  • Vacancy number:
    07
  • Experience:
    5 Year
  • Gender:
    Any
  • Salary:
    As per Company salary scale
  • Degree:
    Bachelors
  • Apply Before:
    Feb 07, 2024

About Roshan Telecom ( TDCA)

Our History

Roshan (Telecom Development Company Afghanistan Limited Liability Company) is Afghanistan's leading total communications provider, covering all 34 provinces with approximately 6 million active subscribers and a deep commitment to the country’s reconstruction and development.

Roshan is a true Afghanistan success story, actively contributing to the country’s long-term development with more than $750 million invested in Afghanistan to date. We directly employ around 900 people – 99% Afghan nationals and 15% women – and provide indirect employment to around 45,000 people.

Our Mission

Roshan’s mission to advance Afghanistan’s growth is supported by our sole shareholder, the Aga Khan Fund for Economic Development (AKFED) – part of the Aga Khan Development Network (AKDN) – which promotes private initiatives and builds economically sound enterprises in the developing world. For more details, please visit: https://www.akdn.org/our-agencies/aga-khan-fund-economic-development

Our Network

We have invested more than $700 million to date in our network that covers 387 districts, cities and towns in all of Afghanistan’s 34 provinces and reaches more than 91% of the country’s population.

Roshan operates a world-class Network Operations Center (NOC) and an internationally-certified (ISO) Call Center inside Afghanistan that handles more than 250,000 calls per week.

Roshan understands Afghanistan’s demand for the latest technology and we continue to invest in expanding and upgrading our network to meet that demand.

Our Achivements

Roshan is routinely recognized for our efforts to balance purpose and profit. Our executives have also received numerous national and international awards for their leadership.

Roshan was the first company in Afghanistan to be certified as a “B-Corp”, recognizing us as an ethical, responsible business that has had a sustainable social impact in the country where we operate.

Roshan’s Customer Care, Technology and Sales departments were the first in Afghanistan to receive global ISO-9001:2008 quality management certifications. Roshan has also been recognized as one of the Top 51 Companies Changing the World by renowned Fortune Magazine and leading business innovation publication, Fast Company ranked us as one of the Top Ten Most Innovative Companies in Social Good.

Job Description

  • Manage and motivate a team of sales professionals to achieve individual and team goals.
  • Identify new business opportunities and develop relationships with key customers.
  • Responsible to adhere to all the law enforcement (govt) procedures and polices within the assigned territory/point of sales. 
  • Collaborate with cross-functional teams to ensure product offerings meet customer needs.
  • Responsible for quality SIM sales and registration besides compney and GOVT procesdures.
  • Monitor and analyze sales performance data to identify areas for improvement.
  • Ensure field emoloyees follow the process of up-selling and cross selling on SIM sales( Sim price, SIM registration, issue of invoice& quality sales).
  • Stay up-to-date on industry trends, emerging technologies, and competitor offerings.
  • Develop and maintain a strong sales pipeline, including prospecting, lead generation, and qualification.
  • Conduct regular sales meetings and provide ongoing coaching and feedback to the sales team
  • Develop and maintain a strong understanding of the competitive landscape and market trends.
  • Ensure all sales activities are conducted in compliance with company policies and procedures
  • Work closely with the operations team to ensure timely and accurate delivery of products and services to customers.
  • Provide regular updates on sales performance, market trends, and customer feedback to senior leadership.
  • Sales manger of the area is responsible for the qualify of the acquisition/sim sold from his territory/point of sales.
  • Widely support of Roshan sales in each sales channel within the assigned territory.
  • Conduct field visits to ensure the point of sales performance to meet all the monthly sales KPI’s according to the beat plan.
  • Selection of the location for point of sales based on the market/business needs.
  • Ensure product and stock availibality in all the point of sales in assigned territory.
  • Ensure all the product knowledge is passed and trained to the assigned point of sales.
  • Ensure all the point of sales in the assigned territory are as per the Roshan guidelines.
  • Ensure point of sales operations and cleaneness as per the roshan guidelines.
  • Responsible for the attendance, operation hours, behaviour, performance, attitude, knowledge of CSR/POS within the assigned territory.
  • Responsible to adhere to all the law enforcement (govt) procedures and polices within the assigned territory/point of sales. 
  • Implementing daily, weekly and monthly plans in his area as directed by RSM/HQ.
  • Obliged to attain monthly and quarterly KPI targets based on the plans given by the supervisor/HQ.
  • Responsible to ensure quality of registration, acquisition and other performance.
  • Dispatching, pasting and training of updated marketing materials to Roshan POSs in the assigned territory.
  • Responsible to grow Roshan business in assigned geographical territory of the region/assigned territory.
  • Responsible to continues collect and update competition information and share with supervisor/HQ on time to time basis.
  • Responsible to educate the CSR on their commission, incentives structure regularly.
  • Availability of adequate Roshan POS in the geographical territory. and expansion of Roshan business in the territory by appointing new point of sales.
  • Ensure CSR receives their monthly salary/ commissions announced by Roshan in the assigned territory.
  • Responsible to hire qualified CSR in the point of sales.
  • Ensure only Roshan products are sold through Roshan authorized point of sales.
  • To support the CSR on his/her day to day operation in order to fulfil the business KPI’s.
  • To give after sales support to all the CSR/point of sales on regular basis in the assigned territory.
  • Report in case the service provider is not fulfilling his responsibility as per the contract and procedure.
  • Ensure all the point of sales/CSRs are having all the facility to service the customers.
  • Ensure the CSR/point of sales has all the required IT, connectivity, furniture, stationary and other related operational items (following the POS acceptance guidliness)
 

Job Requirements

  • Education and work experience.
  • University degree in related field or equivalent or higher is preferred.
  • Minimum of 5 years sales experience, with a proved track record of success.
  • Field account/agent/dealer management experience.

 

Skill and competence.

  1. Skills: Some English language skills are desirable.
  2. Technical Competency:
  3. Communication and reporting skills
  4. Fluency in Pashto, Dari and English
  5. Computer skills (including MS Word, Excel, Access, and internet) an advantage
  6. Ability to work closely, professionally, and constructively with all others regardless of nationality, ethnicity, gender, religion, race, tribe, or cultural background

Submission Guideline:

hr@roshan.af

Submission Email:

hr@roshan.af

Job is expired

Company Overview

Kabul, Kabul, Afghanistan

Our History Roshan (Telecom Development Company Afghanistan Limited Liability Company) is Afghanistan's leading total communications provider, covering all 34 provinces with approximately 6 million active subscribers and a deep commitment to the cou... Read More

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