Major Duties and Responsibilities
Monitoring computer systems for malfunctions and errors.
Performing maintenance and updates on hardware and software systems as needed.
Installation of new hardware such as computers, Printers, copier, and other Peripherals.
Troubleshooting and diagnosing technical issues.
Implementing repairs and updates based on diagnostic assessments.
Keeping and maintaining computers and IT equipment.
Installing new hardware such as computers, Printers, sharing with different departments, a Scanner, and other peripherals.
Installing, configuring, and updating software such as MS Office 365, Office 2021, antivirus, and Windows 11, 10, 7.
Perform and provide LAN support, troubleshooting, and services for the smooth running of all IT needed operations and troubleshoot network problems.
Provide support to users in Office 365.
To ensure ICT policies, procedures, systems and tools are correctly applied to assist NAC staff
Configuring Outlook and OneDrive for staff
Configuring Microsoft Teams and how to use it for internal and external communication.
Installation and managing of MikroTik Router inside the office and should have practical experience.
Configuring and maintaining the Wireless Access Points.
Any other task which is assigned by the Supervisor.
Language requirements, if any
Fluency in Dari/Pashto, and English, both written and spoken.
Qualifications Required
BCS Degree in IT, or Computer Science.
Work Experience
At least two -year experience in relevant tasks with National or international NGOs.
Skills
Knowledge to work with MS Office 365 and 2021
Must have knowledge of working with Microsoft Teams and OneDrive.
Knowledge of Hardware and Software installation.
Must have strong knowledge of MikroTik Router Installation and configuration.
Excellent interpersonal communication skills.
A good Team player with troubleshooting skills,
Honest, proactive, and well-mannered.
The subject must be included in the position title and vacancy (IT Assistant-262025). Please note that applications without the position title and vacancy# will not be considered and will automatically be rejected.
Please make sure that your application/resume should be in your full name otherwise it will be rejected.
The NAC is an equal opportunity employer; women and persons with disabilities are therefore encouraged to apply.
The NAC offers: An encouraging and team-oriented working atmosphere • Significant career challenges that will test and enhance the skills of the incumbent • Interesting and worthwhile work in a growing organization • Competitive salary packages.
