Roshan (Telecom Development Company Afghanistan Limited Liability Company) is Afghanistan's leading total communications provider, covering all 34 provinces with approximately 6 million active subscribers and a deep commitment to the country’s reconstruction and development.
Roshan is a true Afghanistan success story, actively contributing to the country’s long-term development with more than $750 million invested in Afghanistan to date. We directly employ around 900 people – 99% Afghan nationals and 15% women – and provide indirect employment to around 45,000 people.
Roshan’s mission to advance Afghanistan’s growth is supported by our sole shareholder, the Aga Khan Fund for Economic Development (AKFED) – part of the Aga Khan Development Network (AKDN) – which promotes private initiatives and builds economically sound enterprises in the developing world. For more details, please visit: https://www.akdn.org/our-agencies/aga-khan-fund-economic-development
We have invested more than $700 million to date in our network that covers 387 districts, cities and towns in all of Afghanistan’s 34 provinces and reaches more than 91% of the country’s population.
Roshan operates a world-class Network Operations Center (NOC) and an internationally-certified (ISO) Call Center inside Afghanistan that handles more than 250,000 calls per week.
Roshan understands Afghanistan’s demand for the latest technology and we continue to invest in expanding and upgrading our network to meet that demand.
Roshan is routinely recognized for our efforts to balance purpose and profit. Our executives have also received numerous national and international awards for their leadership.
Roshan was the first company in Afghanistan to be certified as a “B-Corp”, recognizing us as an ethical, responsible business that has had a sustainable social impact in the country where we operate.
Roshan’s Customer Care, Technology and Sales departments were the first in Afghanistan to receive global ISO-9001:2008 quality management certifications. Roshan has also been recognized as one of the Top 51 Companies Changing the World by renowned Fortune Magazine and leading business innovation publication, Fast Company ranked us as one of the Top Ten Most Innovative Companies in Social Good.
MAJOR RESPONSIBILITIES:
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Research, identify, communicate, follow up and co-ordinate pursuit activities in a timely for effective sales strategy.
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Lead, initiate and drive sales for the company's products and solutions to achieve sales target and revenue goals.
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Be accountable for other certain works as assigned from immediate superior level.
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Progressing towards activity targets and KPI’s set by the sales manager.
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Perform ISP sales activities to achieve company sales objectives.
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Identify and contact potential customers for business opportunities.
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Schedule daily customer appointments and make product presentations if required.
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Update customer database with contact details and interest information from prospective customers.
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Perform daily tasks based on assigned work plan.
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Maintain profitable and productive relationships with customers.
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Maintain up-to-date knowledge about product information and promotions.
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Attend sales training and educational programs for professional development.
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Communicate with customers through phone, e-mails, chats and personal visits.
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Respond to customer queries promptly and professionally.
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Work independently or in a team to achieve monthly sales quota.
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Provide excellent services and ensure customer satisfaction.
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Make inbound and outbound calls to sell company products.
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Develop sales funnel and determine sales forecast and projections.
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Stay abreast with online marketing trends and competitors.
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Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.
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Doing over 10 visit of potential customers and send out the minutes of the meeting to the customer.
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Investigating and resolving queries from customers.
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Any others official task assigned by the line managers.
ACADEMIC QUALIFICATION:
• Bachelor's degree in marketing, communications, business administration, or a related field is required.
EXPERIENCES:
• More than 2 years of work experience in Telecommunication companies or reputable ISP on sales departments is required.
SKILLS AND COMPETENCES
• Having computer knowledge, (MS Office, internet & email)
• Fluent National Languages (Dari & Pashto)
• Fluent in English Language
IT KNOWLEDGE:
• Advance knowledge of IT
hr@roshan.af
hr@roshan.af
Our History Roshan (Telecom Development Company Afghanistan Limited Liability Company) is Afghanistan's leading total communications provider, covering all 34 provinces with approximately 6 million active subscribers and a deep commitment to the cou... Read More
