Job Detail

About Roshan Telecom ( TDCA)

Our History

Roshan (Telecom Development Company Afghanistan Limited Liability Company) is Afghanistan's leading total communications provider, covering all 34 provinces with approximately 6 million active subscribers and a deep commitment to the country’s reconstruction and development.

Roshan is a true Afghanistan success story, actively contributing to the country’s long-term development with more than $750 million invested in Afghanistan to date. We directly employ around 900 people – 99% Afghan nationals and 15% women – and provide indirect employment to around 45,000 people.

Our Mission

Roshan’s mission to advance Afghanistan’s growth is supported by our sole shareholder, the Aga Khan Fund for Economic Development (AKFED) – part of the Aga Khan Development Network (AKDN) – which promotes private initiatives and builds economically sound enterprises in the developing world. For more details, please visit: https://www.akdn.org/our-agencies/aga-khan-fund-economic-development

Our Network

We have invested more than $700 million to date in our network that covers 387 districts, cities and towns in all of Afghanistan’s 34 provinces and reaches more than 91% of the country’s population.

Roshan operates a world-class Network Operations Center (NOC) and an internationally-certified (ISO) Call Center inside Afghanistan that handles more than 250,000 calls per week.

Roshan understands Afghanistan’s demand for the latest technology and we continue to invest in expanding and upgrading our network to meet that demand.

Our Achivements

Roshan is routinely recognized for our efforts to balance purpose and profit. Our executives have also received numerous national and international awards for their leadership.

Roshan was the first company in Afghanistan to be certified as a “B-Corp”, recognizing us as an ethical, responsible business that has had a sustainable social impact in the country where we operate.

Roshan’s Customer Care, Technology and Sales departments were the first in Afghanistan to receive global ISO-9001:2008 quality management certifications. Roshan has also been recognized as one of the Top 51 Companies Changing the World by renowned Fortune Magazine and leading business innovation publication, Fast Company ranked us as one of the Top Ten Most Innovative Companies in Social Good.

Job Description

• Recruits, interviews, hires, and trains new staff in the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.
• Collaborates with senior leadership to understand the organization's goals and strategy related to staffing, recruiting, and retention.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organization's human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Identifies staffing and recruiting needs; develops and executes best practices for hiring the right talents.
• Conducts research and analysis of organizational trends, including review of reports and metrics from the organization's human resource information system (HRIS) or talent management system.
• Monitors and ensures the organization's compliance with employment laws and regulations and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develops and implements departmental budget.
• Facilitates professional development, training, and certification activities for HR staff.

Performs other duties as required.

Skills Required

• COMMUNICATION

Submission Guideline:

Submission Email:

hr@roshan.af