Job Detail

CBFRM Assistant (Re Announced)

Date Posted: Mar 12, 2024
Views: 260

Job Detail

  • Location:
    Kabul - Afghanistan
  • Company:
  • Type:
    Contract
  • Shift:
    Rotating Days
  • Career Level:
    Entry Level Staff
  • Positions:
    1
  • Vacancy number:
    VA-KBL-IMC-123
  • Experience:
    3 Year
  • Gender:
    Female
  • Salary:
    As per Company salary scale
  • Degree:
    Bachelors
  • Apply Before:
    Mar 19, 2024

About International Medical Corps

About International Medical Corps:

International Medical Corps (IMC) is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief programs. IMC is carrying out medical relief services in several provinces of Afghanistan.

Job Description

Job Purpose: 

The assistant is responsible for compiling, processing, interpretation and analyzing all feedback, suggestions, recommendations and complains from the project beneficiaries. He / She will be responsible to ensure accountability to affected population during the project life.  

CBFRM Related Responsibilities:

  • Training project staff on CBFRM and accountability procedure of the organization.
  • Ensure that AAP data is collected routinely throughout the project cycle (not just at project mid and endpoints, enabling corrective action).
  • Develop and maintain local Community Based Feedback and Response Mechanism (CBFRM) Procedures as per organizational CBFRM Guidelines.
  • Lead/Conduct Regular community consultations, surveys, FGDs to gauge/monitor how well country team is adhering to AAP commitments and progress towards achieving AAP work plan objectives.
  • Translation of the CBFRM communication materials and other tools as per need.
  • Communicate and disseminate complaints handling procedures, policies, and tools as appropriate to beneficiaries and other stakeholders.
  • Ensure key information reaches beneficiaries using a number of methods (leaflets, orientation, and help desk)
  • Update CBFRM tracker and follow up with relevant responsible on new, and open cases.
  • Support field MEAL teams to establish a help desk/information table during distributions to the community members to answer beneficiary comments/questions.
  • Respond to pending issues, provide support as needed, and communicate progress back to beneficiaries.
  • Any other task assigned by the direct supervisor.

MEAL Administrative Support

  • Provide assistance with data collection as and when required.
  • Assist with translation of reports and data.
  • Assistant with logistics and administration for MEAL workshops, trainings, surveys, and assessments
  • Any other task assigned by the direct supervisor.

Organizational Responsibilities:

Policy Adherence

  • Adhere to the Code of Conduct, maintain humanitarian principles and respect international humanitarian law.

Prevention of Sexual Exploitation and Abuse:

  • Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.

Compliance & Ethics:

  • Promotes and encourages a culture of compliance and ethics throughout the International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity.

Safeguarding

It is all staff’s shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children and adults at risk; and any form of trafficking in persons. 

Job Requirements

Qualifications : 

  • University graduate from a recognized University in Business Administration, Social Science, Computer Science, Health and other related fields.

Experience : 

At least 2-3 years of experience in Accountability, call center, feedback or complaint handling mechanism and/or M&E in any governmental or non-governmental organization.

Competency 

  • Good staff management, planning and organizing skills with strong command of context analysis, security management, networking, and collaboration.
  • Communication skills and strong local language correspondence skills. Particularly in fluency in English, Dari and Pashtu speaking /writing skills are required.
  • Ability to write logical, clear, and concise reports.
  • Expertise in Microsoft Office including Word, Excel, PowerPoint Excel and internet is required.

Submission Guideline:

Dear Applicant,

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to the International Medical Corps at the website provided at the end of this document. 

Please note that:

  • IMC commits to a fair and transparent recruitment procedure.
  • IMC will conduct its recruitment on the base of need only.
  • Only HR department will contact you during the recruitment process.
  • IMC may keep data of your application for its pool of candidates and might propose you other positions than the one you applied for based on your qualifications.
  • Only short-listed candidates whose application responds to the criteria will be contacted & local applicants from the same province are encouraged to apply and will be given priority.

To apply for this vacancy, please use the following link:

https://forms.gle/UJWRxNDnEfChm8kQA 

If the link above does not work by clicking on it, please copy and paste it in the browser address bar.

Make sure that you have Entered All Education and work Experiences Details Completely, Accurate & at the end of the application you press Submit.

Preference will be given to local residence applicants.

Website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.comPlease do not submit your CV or application to this website, it will not be considered for review.

Equal Opportunities:

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability, or status as a veteran

Misconduct Disclosure Scheme

All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant’s previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Submission Email:

Apply Online
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Company Overview

, Afghanistan

About International Medical Corps: International Medical Corps (IMC) is a global humanitarian nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief programs. IMC is carrying out medi... Read More

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